FOG BLOG RIDICULOG: TRYING TO REACH GOV'T OF CANADA 1-800 NUMBERS!

ONE OF THE WORST THINGS IN LIFE IT SEEMS , THAT IS WHEN YOU HAVE TO CALL A 1-800 NUMBER FOR BUSINESS! RECENTLY I CALLED THE CRA.....THE CANADA REVENUE AGENCY TO FIND OUT IF YOU COULD PHONE IN YOUR INCOME TAX THIS YEAR. THEY HAD A PAPER IN LAST YEAR'S T4 THAT ALLOWED YOU STARTING THE 24 TH OF FEB. TO CALL IN. IT WAS SIMPLE, YOU FOLLOW A FEW PROMPTS AND ITS FILED. I WAS SELECTED PROBABLY BECAUSE I HAVE A SIMPLE RETURN. I GOT MY REFUND IN THE BANK A FEW WEEKS LATER. I FIGURED WHY DON'T I CALL ON THE 800 NO. PROVIDED TO ENQUIRE, IF YOU HAVE QUESTIONS. I KNEW THERE MIGHT BE A WAIT, BUT DIDN'T FIGURE ON BEING HUNG UP ON WHEN I TRIED 4 TIMES. I KNOW TIMES ARE TOUGH AND WAIT TIMES LONGER BECAUSE THESE CONTACT CENTRES ARE UNDER COVID RULES AND GUIDLINES. I DRAW THE LINE AT BEING HUNG UP ON! YOU ARE THE GOVERNMENT OF CANADA AND SHOULD HAVE THINGS SET UP BETTER THAN THIS. I CAN STILL FILE ON LINE , THOUGHT THE PHONE OPTION WHICH I DID LAST YEAR WAS EASY BUT THINGS OVER TIME ALWAYS GETS COMPLICATED. I HOPE THE PHONE ISSUE GETS RESOLVED SO I CAN GET THROUGH AND FIND OUT IF THE PHONE OPTION FOR THE INCOME TAX IS STILL PHEASABLE !